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Psychological and relational assessment of the organization

An integrated analysis that explores how the organization truly functions as a whole: the relationships that support the work, the vulnerabilities that hinder it, and the factors that shape motivation, safety, and operational quality.
This assessment views the organization as a relational ecosystem, where culture, team dynamics, decision-making processes, and emotional climate are deeply interconnected.
It is particularly useful during periods of growth, restructuring, conflict, performance decline, or loss of internal trust.

A comprehensive report that brings together qualitative data and clinical insights, including a relational climatogram, key strengths, areas of concern, risks, wellbeing indicators, and clear guidelines for change.

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1. Organizational climate and the quality of relationships

  • level of internal trust and transparency in communication

  • perception of psychological safety (physical, emotional, relational)

  • alignment between stated values and everyday practices

  • signs of isolation, distrust, or emotional overload

2. Team cohesion and continuity of the relational bond

  • the organization’s ability to sustain both belonging and differentiation

  • presence of relational “gaps” that lead to fragmentation or conflict

  • strength of inter-team cohesion and quality of cross-functional connections

3. Decision-making processes, roles, and distributed leadership

  • clarity of formal and informal roles and responsibilities

  • structure of decision-making processes and their impact on collaboration

  • presence of circulating leadership or, conversely, excessive rigidity at the top

  • mapping of implicit agreements that shape organizational functioning, often unconsciously

4. Risk factors: stress, trauma, and crises of trust

  • detection of contextual trauma, losses, unresolved conflicts, or critical reorganizations

  • signs of organizational alexithymia: difficulty recognizing internal issues, limited emotional regulation, reduced capacity for self-correction

  • effects of chronic stress on individuals and on the wider organizational climate

5. Collective agency and the capacity for transformation

  • level of shared initiative (agency)

  • tendencies toward delegation, external dependence, or passive advocacy

  • the organization’s ability to learn from conflict and generate innovation

6. Digital culture and hybrid work modes

  • quality of relational continuity in digital environments

  • effects of technology on presence, collaboration, and cohesion

  • risks of fragmentation associated with rapid communication and non-integrated digital spaces

© 2025 by Davide Ottogalli

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